FAQ

Where does this store ship from?

San Francisco

What is this store's return and exchange policy?

We are absolutely stand behind our products, we will replace them if we are in error. If you are not satisfied with your purchase, we will exchange your item(s) or refund your money (minus shipping costs) up to 14 days after you have received your order. You will be responsible for returning items in their original condition as well as return shipping costs. If you are worrying about arriving on time, please EMAIL us! Our goal is strike to make you happy with our products and service.

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

What kind of Payment you accept?

We accept PAYPAL, Credit Card check & money order.

Please contact us to send a money order or a check. All orders paid for by personal checks will not ship until payment has been received and the check cleared.

Payment must be pay in full before the item will shipped. If the payment isn't received within 3 days of the order, your order will be cancelled and You will be notified.

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.